privacy & cookies

our cookie policy

Our website uses cookies to improve your experience, to gain insight into usage, and to provide relevant offers and functionality.

introduction

At Nature Avenue BV, we use cookies and similar technologies on our website. This policy explains what cookies are, which cookies we use, how you manage them, and what choices you have.

By using our website and clicking 'Accept' on our cookie banner, you agree to the use of cookies in accordance with this policy.

What are cookies

Cookies are small text files that are placed on your device (computer, tablet, smartphone) when you visit a website. They can be recognized upon a subsequent visit. Cookies can serve various functions:

  • Technical operation of the site
  • Remembering preferences (language, currency)
  • Usage analysis and website optimization
  • Marketing Purposes

In addition to cookies, similar technologies may be used, such as web beacons, local storage or pixels. In this document, we use the term cookies as an umbrella term.

Types of cookies we use

Functional / Strictly necessary (mandatory)

Essential for the site to function: saving the shopping cart, logging in and out, session management, security features.

Remembering preferences or settings (language, currency, display options).

Analytical cookies - optional

Analyze how visitors use the site (e.g. Google Analytics) so we can improve the site.

Marketing cookies - optional

Tailoring advertisements to your interests, tracking usage across sites, retargeting.

Examples of cookies we use:

The list below is non-exhaustive and may evolve:

- Shopify functional cookies (shopping cart, login, session management)

- Google Analytics for anonymous visitor statistics

- Meta / Facebook Pixel for marketing and retargeting

- Google Ads cookies for advertisements and conversion measurement

- Cookies from email marketing platforms for personalized communication

- Cookies from social media plug-ins

- Preference cookies to remember your language and display preferences

consent and management

Cookie banner
Upon your first visit, we will display a cookie banner where you can choose to accept or refuse non-essential cookies.

Change preferences
You can change your cookie preferences at any time via the Cookie settings link in the website's footer.

Disable cookies via your browser
You can also manage or disable cookies through your browser settings:


- Chrome: Settings → Privacy and security → Cookies
- Firefox: Settings → Privacy & Security
- Safari: Preferences → Privacy
- Edge: Settings → Cookies and site permissions

Please note that some parts of the site may not function correctly if you do so.

Opt-out for marketing cookies
For marketing cookies, you can opt out via platforms such as Your Online Choices (www.youronlinechoices.eu) or similar opt-out mechanisms.


retention periods

Cookies have a retention period. Session cookies are deleted as soon as you close the browser. Persistent cookies remain for a longer period, for example, 1 month, 6 months, 1 year, or 2 years.

The exact retention period per cookie can be consulted via the cookie settings on the website.


third parties and external content

Our site may contain content from or be linked to external services (e.g., YouTube videos, social media buttons, external advertisements). These external services may place their own cookies.

We have no control over these third parties. Please check their respective cookie and privacy statements for more information:
- Google: policies.google.com
- Meta: facebook.com/policy.php
- YouTube: policies.google.com/privacy


consequences of refusal

If you refuse or later delete non-essential cookies, certain functionalities may not work properly, such as:
- Retaining products in your shopping cart upon return
- Personalized product recommendations
- Advanced filter settings
- Marketing or retargeting functions

The essential functions of the webshop (ordering, paying, managing your account) will always continue to work.


changes to this cookie policy

We may update this cookie policy from time to time, for example, when we start using new cookies or when regulations change. The amended version will be published with a new date. We recommend that you review this policy periodically.



contact us

Do you have questions about our cookie policy or about how we use cookies? Please feel free to contact us.